FREQUENTLY ASKED QUESTIONS
What service does your company provide?
We provide unlimited directory assistance.
How much does this service cost?
Our service is available to you for a flat rate of $14.95 (plus applicable taxes) per month.
What is included in the plan?
The monthly plan includes unlimited calls to our toll free directory assistance service.
How will I be billed for this service?
Your Value Link Plus bill will be added onto your local telephone statement.
There will be a separate Value Link page, but for your convenience, you will only receive one bill to pay.
How do I sign up for this service?
There are several easy ways to start your service with Value Link Plus.
You can easily enroll right here on our website, or you can call us toll free at 1-888-857-7732. You can also send us your request via fax or regular mail to the address found on the Contact Us page.
How much can I save by signing up for Value Link Plus?
Your savings could potentially be huge! Most directory assistance providers charge on a per use basis - with us the more you call the more you save.
Are there any activation fees or set-up fees?
No, we do not charge any activation or set-up fees of any kind. You only pay the monthly fee of $14.95 which gets you unlimited calls to directory assistance.
How do I cancel my service?
Should you decide to cancel your Value Link Plus Service, you may do so by clicking on our Cancel Service page, which will take you to the online cancellation form. You can also call us at 1-888-857-7732, or send your request by email, fax, or regular mail to the address found on the Contact Us page.